Privacy Policy

Introduction

Global Home Point ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit globalhomepoint.com, use our Design Passport, contact us, request a consultation or subscribe to our newsletter. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly, including:

• Your name, email address, phone number and property address.
• Project details, including services of interest, preferred design styles, photos, plans and messages.
• Newsletter preferences and topics you select when subscribing.
• Information shared during consultations, site visits, calls and emails.

We also collect technical information automatically, such as browser type, device information, pages visited, referring pages and approximate location based on your IP address.

Our Design Passport

The Design Passport on our home page lets you explore global interior styles. It runs entirely in your browser and does not collect or send any information to us. If you mention a favourite style in our contact form, we use it only to prepare for your consultation.

How We Use Information

We use personal information to:

• Respond to enquiries and arrange consultations and site visits.
• Prepare proposals, estimates and contracts you request.
• Plan, permit, schedule and complete renovation and upgrade projects.
• Provide documentation you request, such as information for insurance or wind mitigation inspections.
• Send newsletters and updates to subscribers.
• Maintain, secure and improve our website and services.
• Comply with legal, tax, licensing and regulatory obligations.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences and understand how visitors use our pages. Some features use browser session storage, for example to carry your email address from the footer newsletter box to the Subscribe page. You can control cookies in your browser settings, although some features may not work properly if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who host our website, deliver email and support our operations.
• Subcontractors, suppliers and installers who help complete your project.
• Homeowners associations or building management, when needed for approvals and with your knowledge.
• Independent lenders, warranty providers or insurers, only when you ask us to.
• Professional advisers such as accountants, insurers and attorneys.
• Government agencies or permitting offices when required by law.

If our business is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction, subject to this policy.

Calls, Texts and Emails

If you provide your phone number or email address, we may contact you about your enquiry, appointments and project updates. We send marketing texts only with your consent. You may opt out of marketing communications at any time, and we may still contact you about active consultations or projects.

Project Photos

We may photograph our work to document progress and quality. With your permission, we may share photos of completed projects on our website or social media without publishing your name or address. You may ask us not to use photos of your home at any time.

Newsletter

Subscribers receive design ideas, seasonal home tips and updates about our services. Every email includes an unsubscribe link, and you may also unsubscribe using our Unsubscribe page or by contacting us.

Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information, as required by the Florida Information Protection Act. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by applicable law.

Data Retention

We keep personal information only as long as necessary for the purposes in this policy, including providing services, honouring warranties, resolving disputes and meeting legal and accounting obligations. When it is no longer needed, we securely delete or de identify it.

Your Privacy Rights and Choices

You may ask us to access, correct or delete the personal information we hold about you, subject to legal exceptions. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below. We may need to verify your identity, and we will not discriminate against you for exercising your rights.

You may also browse most of our website and use the Design Passport without identifying yourself, decline optional cookies, unsubscribe from marketing emails and ask us not to use photos of your home.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

Third Party Links

Our website may include links to third party websites, embedded maps and social media platforms. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact Global Home Point by email at contact@globalhomepoint.com, by phone at +1 305-825-0770, or through our Contact Us page.